Returns & Exchanges
We want you to find your perfect scent, which is why we offer a 30-day return window for products in their original packaging. If a fragrance doesn't resonate with you, our hassle-free process ensures a smooth exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, a pre-paid shipping label will be generated for you to download and print at your convenience.
- 3.Pack Your Items
Securely place the fragrance in its original box and use appropriate cushioning to ensure it arrives back at our studio safely.
- 4.Receive Your Refund
After our team inspects the return, we will issue a refund to your original payment method within 5-7 business days.