Frequently Asked Questions

Everything you need to know about your favorite fragrance and skincare essentials.

What is the shelf life of your beauty products?

Most of our products have a shelf life of 24 months when unopened. Once opened, we recommend using them within 12 months for optimal potency and freshness.

Are your products cruelty-free and vegan?

Yes, Commodity is proud to be 100% cruelty-free. We do not test on animals, and the majority of our formulas are vegan-friendly.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return window for products that are lightly used or unopened. Please contact our support team to initiate a return or exchange.

Do you offer international shipping?

Currently, we ship to over 25 countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

Can I get samples before committing to a full-size bottle?

Absolutely. We offer Discovery Kits that allow you to explore our fragrance and skincare collections at home before purchasing a full-sized product.